"Hvis man skal opbygge en succesfuld virksomhed, skal man have the power of the mastermind – et team, der sammen rummer alle dele, ideer og evner."
We are looking for new people to join our Support Team.
Are you international? So are we! Check us out at: https://www.coolshop.com/
The office is a 15 min bus ride away from Aalborg center, and has its own in-house kitchen staff, a gym where you can go exercise and actually get paid while doing so! We sell almost everything and as an employee you will get a decent staff discount. Furthermore we have a summer party, a Christmas party and a happiness team who cares about your health and wellbeing.
No, we are not kidding! That’s just how Cool we are.
In Customer Service you are responsible for helping out customers with questions, problems and finances.
We have more than 3 million customers in 7 countries and all of them are equally important for us.
Our customer service is open 7 days a week, why we are looking for a person who shows flexibility and aren’t afraid of work on different times of the day and the week.
Your will communicate with customers on chat, email, phone and at our pick-up point.
We are a very social team (on- and off work), why we always help each other no matter what. One of Coolshops value is to "go the extra mile", why we also expect this from our new colleague. We have the busiest time from September until February, but we want to make you feel comfortable with the job even before rush hour.
• Positive can-do attitude
• Good communication skills
• Not afraid to pick up the phone and talk with customers.
• Danish: Native speaker.
• English: Reading and writing excellent.
• German, Norwegian or Dutch: A plus, but not required.
• Ability to work in a fast paced environment
• Knowledge with ERP systems and customer service would be a benefit.
• Danish CPR card (the yellow card) is required.
Previous support or customer service experience is a plus, together with a Cool attitude!
Interested? Got more questions? Want to become part of the team?
Apply now !
Please add your CV and application.